Last Updated: September 2, 2026
Welcome to Chemung Family Dental. These Terms and Conditions govern your use of chemungfamilydental.com, including any pages, forms, content, scheduling tools, communication features, and other services made available through this website. By accessing or using this website, you agree to these Terms and Conditions.
1. Practice Information
Chemung Family Dental
1007 Broadway St
Elmira, NY 14904
Phone: (607) 734-2045
Email: info@chemungfamilydental.com
Website: chemungfamilydental.com
2. Website Content Is Not Dental or Medical Advice
The information on this website is provided for general educational and informational purposes only. It is not intended to diagnose, treat, cure, prevent, or provide specific advice about any dental, oral health, medical, or emergency condition. You should not rely on this website as a substitute for evaluation, diagnosis, or treatment by a licensed dental or medical professional.
3. No Emergency Use
This website is not intended for dental, medical, or mental health emergencies. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room. If you are experiencing an urgent dental issue, call Chemung Family Dental at (607) 734-2045.
4. No Provider-Patient Relationship Created by Website Use
Your use of this website, including submitting a contact form, appointment request, chat message, text message, email, or other communication, does not by itself create a dentist-patient, doctor-patient, provider-patient, or treatment relationship with Chemung Family Dental. A provider-patient relationship is formed only after Chemung Family Dental accepts you as a patient and provides professional services.
5. Appointment Requests and Online Scheduling
Appointment requests submitted through this website are requests only. An appointment is not confirmed until Chemung Family Dental confirms it directly by phone, text message, email, patient portal, or another approved communication method. Chemung Family Dental may contact you to confirm, modify, reschedule, or cancel an appointment request.
- Appointments should be scheduled in advance
- 24-hour notice is requested for cancellations
- Missed appointments may incur a fee
6. Accuracy of Information You Provide
You agree to provide accurate, complete, and current information when submitting forms, requesting appointments, communicating with Chemung Family Dental, or using this website. You are responsible for ensuring that contact information, insurance information, health information, and other information you provide is accurate and up to date.
7. Communications by Phone, Email, Text, and Online Forms
By providing your contact information to Chemung Family Dental, you authorize us to contact you using the contact information you provide, including by phone, voicemail, email, text message, patient portal, or other communication methods. Communications may include appointment reminders, scheduling updates, treatment-related messages, account notices, patient support, and other practice-related communications.
Email and standard text messaging may not always be secure. Do not send sensitive health information through email, general website forms, or text message unless Chemung Family Dental has specifically instructed you to use that method or you are using a secure tool provided by the practice.
8. SMS Messaging and Mobile Data Privacy
If you provide your mobile phone number and consent to receive SMS or MMS messages from Chemung Family Dental, we use your mobile number and messaging preferences only to deliver the messaging services you have opted into. Messages may include appointment reminders, scheduling updates, patient support, account notices, service-related communications, and, if you separately consent, promotional or marketing messages.
Mobile information and messaging consent are not shared with third parties or affiliates for marketing or promotional purposes. No mobile information will be sold or shared with third parties for promotional or marketing purposes.
We may share your Personal Information, including your mobile phone number, SMS opt-in data, and consent status, with third parties that help us provide messaging services, including platform providers, phone companies, carriers, compliance providers, and vendors who assist us in the delivery, management, or support of text messages.
Consent to receive marketing text messages is not required as a condition of receiving treatment, goods, or services from Chemung Family Dental. Message frequency varies. Message and data rates may apply.
You may opt out of receiving SMS communications at any time by replying STOP to any message or by contacting Chemung Family Dental at (607) 734-2045 or info@chemungfamilydental.com. For help, reply HELP or contact us using the phone number or email address above. After we receive your opt-out request, we will stop sending SMS messages to your number except as needed to confirm the opt-out or as otherwise permitted by law.
Delivery of text messages is subject to transmission by your wireless carrier and is not guaranteed. Carriers are not liable for delayed or undelivered messages.
9. Patient Portal, Forms, and Third-Party Tools
Chemung Family Dental may use third-party platforms to support website operations, patient communications, appointment requests, online forms, analytics, and patient engagement. Your use of third-party tools may also be subject to the privacy notices and terms of those service providers.
Chemung Family Dental does not treat this Terms and Conditions page, the Privacy Policy, or any cookie banner as authorization to disclose protected health information where HIPAA requires additional permissions, safeguards, or agreements.
10. Payments, Insurance, and Financial Information
Payment is due at time of service unless otherwise arranged. Patients are responsible for balances not covered by insurance. Information on this website about services, financing, insurance, promotions, or payment options is provided for general informational purposes and may change without notice. Coverage, benefits, copays, deductibles, pre-authorizations, and out-of-pocket costs depend on your plan, eligibility, diagnosis, treatment, and other factors. Chemung Family Dental does not guarantee insurance coverage or payment by any insurance plan.
11. User Conduct
You agree not to use this website to:
- Submit false, misleading, fraudulent, abusive, or unlawful information.
- Attempt to gain unauthorized access to systems, accounts, forms, or data.
- Interfere with website security, performance, or availability.
- Upload or transmit malware, harmful code, spam, or automated scraping tools.
- Use the website in a way that violates applicable law or infringes the rights of others.
12. Intellectual Property
All website content, including text, graphics, logos, icons, images, videos, page layouts, design elements, and other materials, is owned by Chemung Family Dental or used with permission. You may view and print website content for personal, non-commercial use only. You may not copy, reproduce, modify, distribute, display, sell, or exploit website content without written permission from Chemung Family Dental.
13. Third-Party Links
This website may link to third-party websites, tools, platforms, maps, payment processors, patient portals, social media pages, or other services. Chemung Family Dental is not responsible for the content, privacy practices, security, availability, or accuracy of third-party websites or services.
14. Accessibility
Chemung Family Dental strives to make its website accessible and usable. If you have difficulty accessing any part of this website, contact us at (607) 734-2045 or info@chemungfamilydental.com so we can assist you.
15. Disclaimer of Warranties
This website and its content are provided on an "as is" and "as available" basis. Chemung Family Dental makes no warranties or representations that the website will be uninterrupted, error-free, secure, current, complete, or free from viruses or other harmful components. Chemung Family Dental disclaims all warranties to the fullest extent permitted by law.
16. Limitation of Liability
To the fullest extent permitted by law, Chemung Family Dental and its owners, providers, employees, contractors, vendors, and representatives will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to your use of this website, your inability to use this website, reliance on website content, or use of third-party services linked from or integrated with this website.
17. Indemnification
You agree to defend, indemnify, and hold harmless Chemung Family Dental and its owners, providers, employees, contractors, vendors, and representatives from and against claims, damages, liabilities, costs, and expenses arising from your misuse of this website, your violation of these Terms and Conditions, or your violation of applicable law or the rights of another person.
18. Governing Law
These Terms and Conditions are governed by the laws of the State of New York, without regard to conflict of law rules. Any dispute relating to this website or these Terms and Conditions will be handled in courts located in New York that have proper jurisdiction.
19. Changes to These Terms
Chemung Family Dental may update these Terms and Conditions from time to time. Updates are effective when posted on this website. Your continued use of this website after updates are posted means you accept the updated Terms and Conditions.
20. Privacy
Your use of this website is also governed by our Privacy Policy.
21. Contact Us About These Terms
Chemung Family Dental
1007 Broadway St
Elmira, NY 14904
Phone: (607) 734-2045
Email: info@chemungfamilydental.com