Services / Emergency Dentistry

Emergency Dentistry at Chemung Family Dental

Call us first. A lot of what feels like a disaster can be triaged over the phone, and knowing what to do in the first hour genuinely changes the outcome for some injuries. If you are in pain, bleeding, or something has broken, call (607) 734-2045 and we will tell you what to do and when to come in.

4.9 out of 5 from 440+ Google reviews

Patient and dentist during dental consultation
1007 Broadway St, Elmira Mon to Wed 7am to 4pm, Thu 7am to 2pm (607) 734-2045
Tooth extraction procedure at Chemung Family Dental in Elmira, NY

What counts as a dental emergency

Some things genuinely cannot wait: a knocked-out permanent tooth, facial swelling, uncontrolled bleeding, or trauma to the jaw. Facial swelling in particular is a spreading infection and needs same-day attention, especially if it is affecting your eye, your breathing, or your ability to swallow.

Other things are urgent but not emergencies. A lost filling, a chipped tooth that is not painful, or a crown that has come off should be seen soon, but they will keep for a day or two without harm.

Severe toothache sits in between. Pain that wakes you at night, or that lingers after hot and cold, usually means the nerve is involved and it will not resolve on its own. That needs an appointment rather than another round of painkillers.

If you are unsure which category you are in, call. We would rather answer the phone and tell you it can wait until Tuesday than have you sit on something that could not.

Check your insurance

What to do before you get here

Knocked-out permanent tooth

Handle it by the crown, never the root. Rinse gently with milk or saline if dirty, do not scrub. Put it back in the socket if you can, or keep it in milk. Get to us immediately. The first hour matters most.

Facial swelling

Call straight away. If the swelling is affecting your eye, your breathing, or your ability to swallow, go to an emergency room rather than waiting for a dental appointment.

Broken or chipped tooth

Rinse with warm water and keep any fragments. Sometimes they can be bonded back. A cold compress on the outside helps swelling. Avoid chewing on that side.

Lost filling or crown

Keep the crown if you have it. Temporary dental cement from a pharmacy can hold it for a day or two. Do not use household glue. It makes the tooth unrestorable.

Severe toothache

Over-the-counter pain relief as directed, and a cold compress. Do not hold aspirin against the gum, which burns the tissue. Pain that wakes you at night needs to be seen.

Bleeding after an extraction

Bite firmly on clean gauze for twenty minutes without checking it. If bleeding is still heavy after an hour of steady pressure, call us.

How an emergency visit works

  1. Call (607) 734-2045

    Tell us what happened and what you are feeling. We will give you immediate guidance and decide together how urgently you need to be seen.

  2. Getting you in

    We keep room in the schedule for urgent problems. How fast depends on what is happening. Swelling and knocked-out teeth take priority over a chipped edge.

  3. Diagnosis

    Usually an X-ray and an examination to find the actual source. Pain does not always come from the tooth it seems to, and treating the wrong tooth helps nobody.

  4. Get you comfortable

    The first goal is ending the pain or controlling the infection. That might be draining an abscess, starting root canal treatment, or removing the tooth.

  5. Then the longer-term plan

    Once you are out of pain we talk about restoring things properly: a crown, or replacing a lost tooth with an implant. That conversation happens when you can actually think about it.

Patient smiling in the dental office at Chemung Family Dental

Dental insurance coverage

We want getting care to be easy. Call us with your plan details and our team will check your benefits and explain what is covered before treatment starts.

Ask us about your coverage

More insurance questions? · Payment & financing

Why not just wait for it to settle?

Dental pain that comes and goes is not the problem resolving. Nerve tissue that dies stops hurting, and people often read that as improvement when it is the opposite. The infection is now free to spread into the bone around the root.

Untreated infection is the one that turns into an emergency room visit. It is also the reason a tooth that could have been saved with root canal treatment in week one needs extraction by week four.

Read the emergency dentistry FAQs

Have questions about emergency dentistry?

If you’re considering emergency dentistry, it’s normal to have questions. Here’s what patients ask Dr. Dunn most often.

What should I do if a permanent tooth is knocked out?

Pick it up by the crown, not the root. If dirty, rinse briefly with milk or saline without scrubbing. Reinsert it into the socket if you can and bite gently on gauze; otherwise keep it in milk. Then get to us immediately. The chance of saving it drops sharply with time.

Should I go to the emergency room instead?

Go to an emergency room for trauma involving the jaw or head, uncontrolled bleeding, or swelling that affects your breathing, swallowing, or vision. For most tooth problems a hospital can only give antibiotics and pain relief. They cannot treat the tooth.

How fast can you see me?

It depends on what is happening and when you call. We hold time for urgent problems and prioritize by severity. Call (607) 734-2045 and we will be straight with you about timing.

What if it happens at night or on a weekend?

Call the practice number for the current instructions. In the meantime, manage pain with over-the-counter relief and a cold compress. If there is facial swelling affecting breathing or swallowing, go to an emergency room.

Is a knocked-out baby tooth an emergency?

Do not try to reimplant a baby tooth. It can damage the developing permanent tooth underneath. Control any bleeding with gentle pressure and call us so we can check the area.

My tooth hurts but there is no swelling. Is that urgent?

Pain that lingers after hot or cold, or that wakes you at night, usually means the nerve is inflamed or infected. It will not resolve on its own and it tends to worsen. Book promptly even without swelling.

Can I take antibiotics and skip the appointment?

Antibiotics can reduce a spreading infection, but they do not treat the source. The bacteria are inside a tooth that has no blood supply for the drug to reach. Once you stop the course, it comes back. The tooth still needs treatment.

What if I cannot afford treatment right now?

Tell us. We will explain what is genuinely urgent versus what can be staged, give you the cost in writing, and go through Cherry and CareCredit financing. Cost is a reason to call sooner, not later. Problems get more expensive with time.

Will my insurance cover an emergency visit?

Most dental plans cover emergency exams and X-rays, and a portion of the treatment. We verify what we can before treating and give you a written estimate, even when the visit is urgent.

I am not a patient here. Will you still see me?

Yes. Call and tell us what is happening. Bring any recent X-rays if another office has them, though we can take our own.

Why people love Chemung Family Dental

4.9 out of 5 from 440+ Google reviews

★★★★★

The staff is friendly and caring so each visit is easier to deal with no matter what procedure you’re having done!

Dawn S., Google review
★★★★★

Everyone is so friendly…and understanding! I have never been a fan of going to the dentist but they all make it so comfortable!

Stacey S., Google review
★★★★★

I am a new patient at Chemung Family Dental but I feel like I have been going there for years. They make you feel very welcome.

Sandy G., Google review

Other services at Chemung Family Dental

Dental Exams & Cleanings

A gentle checkup and cleaning that catches small problems before they get expensive.

Book online

Family Dentistry

One office for every age, from a child's first visit to a grandparent's bridge.

Book online

Tooth-Colored Fillings

Repair a cavity with a filling that matches your tooth instead of announcing itself.

Book online

Same-Day Crowns

A CEREC crown designed, milled, and fitted in a single appointment. No temporary.

Book online

Teeth Whitening

Professional whitening supervised by your dentist, not guessed at from a box.

Book online

Gum Disease Treatment

Bleeding gums are treatable. Deep cleaning and maintenance that stops the damage.

Book online

Oral Surgery & Extractions

Surgical extractions handled here by our oral surgeon, not referred across town.

Call (607) 734-2045

Wisdom Teeth Removal

Wisdom teeth assessed and removed in the office you already know.

Call (607) 734-2045

Sedation & General Anesthesia

For anxious patients and longer surgery, sedation options up to general anesthesia.

Call (607) 734-2045

Dental Implants

Replace a missing tooth with a root and crown that work like the real thing.

Call (607) 734-2045

Root Canal Treatment

Save an infected tooth and end the pain, usually in one or two visits.

Book online

Sleep Apnea Therapy

A custom oral appliance for people who can't tolerate CPAP.

Call (607) 734-2045

From the blog

What counts as a dental emergency?

Which problems need same-day care and which can wait a day or two.

Read the article

Same-day appointments in Elmira

How urgent visits work here and how to get seen quickly.

Read the article

Root canal or extraction?

How to weigh saving a tooth against removing it.

Read the article
Scroll to Top