Patients / Insurance

Dental insurance at Chemung Family Dental

Insurance should not be a puzzle you solve alone. We file your claims, check your benefits, and explain what your plan is likely to cover before any treatment begins.

4.9 out of 5 from 440+ Google reviews

A patient at a dental exam at Chemung Family Dental in Elmira, NY
1007 Broadway St, Elmira, NY 14904 Mon to Wed 7am to 4pm, Thu 7am to 2pm (607) 734-2045

How insurance works here

Chemung Family Dental is a fee-for-service practice. We work for you, not for an insurance company, so the care we recommend is based on your health rather than on what a network contract allows.

Most dental PPO plans still pay toward your care at our office as out-of-network benefits. Our team files every claim on your behalf and helps you get the most from the coverage you already pay for.

Not sure what your plan covers? Call us with your insurance details and we will check your benefits for you.

  • We file claims for youYour claim goes to your insurance company from our office. No forms for you to mail.
  • Benefits checked before treatmentWe confirm what your plan is likely to pay and show you an estimate first.
  • Medical insurance for sleep apneaOral appliances are billed to medical insurance, and we accept Medicare for medically necessary appliances.
  • Not enrolled with Medicaid or FidelisThose plans will not pay toward care here, but you are still welcome. Ask us about self-pay and financing.

Insurance questions

Do you take my insurance?

We are a fee-for-service office, which means we are not tied to any one insurance network. That does not mean your insurance stops working. If you have a dental PPO plan, it usually pays toward your care here as an out-of-network provider. We file the claim for you. Call us with your plan details and we will check your benefits.

What does fee-for-service mean for me?

It means your treatment is recommended on what is best for your health, not on what a network contract allows. You receive a clear estimate before treatment, we submit the claim to your insurance company, and your plan reimburses according to its out-of-network benefits.

Will I pay more than at an in-network office?

It depends on your plan. Some plans pay out-of-network care at a similar rate, others at a lower one. The only way to know is to check your specific benefits, which our team is glad to do before your visit.

Who files the insurance claim?

We do. Our team submits your claim and works to help you get the most from your benefits.

Is my estimate a guarantee?

No. An estimate is our best reading of your benefits based on the information your plan gives us. Your insurance company makes the final decision on what it pays, and any difference is your responsibility. We explain all of this before treatment starts so there are no surprises.

Do you accept Medicaid or Fidelis?

We are not enrolled with Medicaid or Fidelis, so those plans will not pay toward care at our office. You are still welcome here. Call us and we will walk you through what your visit would cost, along with financing options.

Does medical insurance cover sleep apnea treatment?

Often, yes. Oral appliances for diagnosed obstructive sleep apnea are billed to medical insurance, not dental, and we accept Medicare for medically necessary appliances. Read more about medical coverage for oral appliance therapy.

What if a procedure is not covered?

We tell you before treatment, not after. Then we look at your options together, including spreading the cost with Cherry or CareCredit.

Why people love Chemung Family Dental

4.9 out of 5 from 440+ Google reviews

★★★★★

This team takes time to get to know you as a patient and a person. They explain things that might be difficult, review on the spot issues such as billing and insurance issues…and in real time!

Brian L., Google review
★★★★★

They offered options for my treatment and it was my decision. No pushy sales pitches for more expensive treatments.

John C., Google review
★★★★★

The office staff made me feel like I was a long term patient, despite the fact that this is my first visit to this practice. This was a wonderful experience!

Maryann B., Google review
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