Patients

Information for patients

Whether it has been six months or six years since your last visit, you are welcome here. This is everything you need to feel prepared before you walk in: what happens at your first visit, how insurance works at our office, and the ways you can pay.

4.9 out of 5 from 440+ Google reviews

A patient talking with the team at Chemung Family Dental in Elmira, NY
1007 Broadway St, Elmira, NY 14904 Mon to Wed 7am to 4pm, Thu 7am to 2pm (607) 734-2045

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New patients

Exactly what happens at your first visit, from paperwork to your plan.

See what to expect

Insurance

How we file claims for you and what to expect from your plan.

Check your insurance

Payment and financing

Cash, check, credit card, Cherry, and CareCredit, with an estimate up front.

Learn about financing

Patient forms

Fill your forms out at home so your visit starts on time.

Get the forms

Premedication

Heart or joint history? What to know before dental treatment.

Read the guidelines

Dental emergencies

Pain, swelling, or a broken tooth? Call and we will get you seen.

Get emergency help

Your first visit, step by step

It is okay if it has been a while. Nobody here will lecture you about it. Our job is to find out where things stand and give you a clear, honest picture, at your pace.

First visits usually take longer than a routine checkup. Ask when you book and we will give you a time estimate.

  1. Before you arrive

    Download the patient forms and complete them at home, or arrive a few minutes early to fill them out here. Bring your insurance card and a list of medications.

  2. Getting to know you

    We review your medical and dental history and talk about what brought you in and what you want from your care.

  3. Exam and digital x-rays

    We take any x-rays you need and do a gentle, thorough exam of your teeth, gums, and mouth.

  4. Your plan, explained

    Dr. Dunn walks you through what he found in plain language, with options. Nothing is decided for you, and nothing starts without your agreement.

  5. Costs before treatment

    Before any treatment begins, we go over the estimate, what your insurance is likely to cover, and your payment options.

Finding us

Get directions

Why people love Chemung Family Dental

4.9 out of 5 from 440+ Google reviews

★★★★★

I am a new patient at Chemung Family Dental but I feel like I have been going there for years. They make you feel very welcome.

Sandy G., Google review
★★★★★

The office staff made me feel like I was a long term patient, despite the fact that this is my first visit to this practice. This was a wonderful experience!

Maryann B., Google review
★★★★★

I have never been a fan of going to the dentist but they all make it so comfortable!

Stacey S., Google review
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