Privacy Policy

Privacy Policy

Chemung Family Dental
1007 Broadway St
Elmira, NY 14904
Email: chemungfamilydental@gmail.com

Effective Date: April 22, 2026

1. Overview

Chemung Family Dental respects your privacy and is committed to protecting your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with applicable laws, including HIPAA.

2. Information We Collect

Personal Information

  • Name, address, phone number, and email address
  • Insurance and billing information
  • Appointment and communication history

Health Information (PHI)

  • Medical and dental history
  • Treatment records, x-rays, and diagnostics
  • Payment and insurance claims data

Website and Digital Data

  • IP address, browser type, and device data
  • Cookies and analytics tracking data
  • Form submissions and online appointment requests

3. How We Use Your Information

Treatment

We use your information to provide, coordinate, and manage your dental care.

Payment

We use your information to bill and collect payment from you or your insurance provider.

Healthcare Operations

We use your information to improve services, train staff, and support quality assurance and operations.

Communication

  • Appointment reminders
  • Treatment follow-ups
  • Practice updates where permitted

Marketing (Non-PHI)

We may use general contact information for promotions. We do not use or disclose protected health information for marketing without authorization.

4. HIPAA Compliance

We maintain the confidentiality of your protected health information and only use or disclose it as permitted by law. We will notify you in the event of a breach when required.

5. Information Sharing

We may share your information with:

  • Insurance companies
  • Specialists or labs involved in your care
  • Business associates under appropriate agreements
  • Authorities when required by law

We do not sell your information.

6. Your Rights

  • Access and request copies of your records
  • Request corrections
  • Request restrictions
  • Request confidential communication
  • File a complaint without retaliation

Contact us at chemungfamilydental@gmail.com.

7. Data Security

We use administrative, technical, and physical safeguards to protect your information.

8. Cookies and Tracking

Our website may use cookies for analytics and performance optimization. You can disable cookies in your browser.

9. Third-Party Services

We may use third-party providers for scheduling, payments, and analytics. These providers are expected to protect your data.

10. Changes

We may update this policy. Changes will be posted with a revised date.

11. Contact

Chemung Family Dental
1007 Broadway St
Elmira, NY 14904
Email: chemungfamilydental@gmail.com

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